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Dear Jay:I wanted to let you know how very pleased I am with the transformation your company performed in my backyard. I had high hopes for the outcome, yet the job you did far exceeded even my highest expectations.From day one, your company provided a high level of customer service, great communication and excellent work. You did exactly what you said you were going to do consistently throughout the project. There is nothing more for which I could ask! The job was on time, which I know is no easy thing to accomplish. The outcome is absolutely amazing! My backyard looks like a high-end, private club! Your attention to detail, your continuous communication and of course the resulting end product made this entire project a great experience for me.Jay, I truly appreciate everything you did and your commitment to the job at hand. Many, many thanks to you and your team for an outstanding job!
Sincerely,Ken Pulskamp City ManagerSanta Clarita, CA
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Jay, Our pool and spa are beautiful! Linda and I would like to express our most sincere appreciation to you and the entire GI Construction team for a job well done. Your commitment to excellence, constant attention to every detail and creative eye produced an amazing pool and spa oasis that exceeded even our high expectations. This is an investment our family and friends will enjoy for many years. I was most impressed with the overall quality of our pool and spa and surrounding hardscape and that the entire project was on budget and on schedule. You and your brother, Britton, are true professionals that kept us informed throughout every step of the process. This level of personal attention was particularly important to us given this was our first pool and spa. I would highly recommend GI Construction to anyone interested in a quality new pool and would welcome the opportunity to show our pool and spa to any prospective clients. In fact, I already have referred three new clients to GI Construction!Don KimballSenior Vice President andChief Financial Officer
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I would highly recommend the GI Construction Company for the creation and construction of your swimming pool and spa. Jay’s company was professional, on time and on budget throughout the entire process and exceeded our expectations in every way. The end result is a unique back yard environment that my family will enjoy for years.Cameron SmythState AssemblymanPast Mayor City of Santa Clarita, 2003 & 2005
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We recently purchased a new home with an extremely small "dirt" backyard and through the design and detail of GI Pools we now have a little piece of paradise. GI managed the project from start to finish and maintained a high level of communication, integrity and craftsmanship. The design created by Carolyn James exceeded our expectations and it is amazing how everything fits so perfectly. Blue Jay Construction's detail on the waterfall, concrete and planting totally complemented the design of the spa. Our previous experience with a pool installation was nothing like the work provided by GI. Thank you for making our new home complete!Dennis Hogle
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I would highly recommend GI Construction, Inc. for the construction of your swimming pool or spa. I found them to be professional and on time throughout the entire project. We will enjoy our pool for years to come.Thanks for everythingSincerely,Gregory McWilliamsPresident
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When we began searching for pool construction companies, we started by asking our friends who had residential pools for advise. Two of our friends independently recommended GI Pools. They were both very happy with the construction process and the finished product.After talking with Jay, we felt strongly that our backyard would be in good hands. During the construction, the work crew was very professional at all times and obviously took great pride in their work.In the end, we received our new yard under the estimated time of completion and on budget. We could not be happier and would without hesitation recommend GI Pools to a friend.Jay, Britton, Hector and the crew transformed our yard into a wonderful outdoor living space.Well done guys!Bruce and Kathy HuntValencia, CA
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We are again using our pool and thank GI Pools every time we enter the water.Howard
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Just a quick note to say thanks to you guys for a job well done. Pool design, the workmanship, and the flow of the pool into the current backyard met all our expectations. The placement of the kitchen works great for our needs as it is easily accessible form the indoor kitchen. The kids are happy, I can swim laps and my wife is very pleased with the outcome. I would recommend your company going forward. Thanks to all your team. Sincerely, Larry Veiga
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Dear Jay, Britton, Hector and everybody at G.I. and Blue Jay,Thanks for a back yard oasis that has far exceeded our expectations. We couldn't be happier with the results or the process. Everybody's heard the horror stories in which "Company X" took months longer and thousands of dollars more than promised to finish a neighbor's or friend's back yard. You are definitely not "Company X".You delivered everything you promised - and more - earlier than expected. G.I. and Blue Jay embody the adage, "You get what you pay for".Please take us up on our offer to preach the Gospel of G.I. to any potential customers who are considering doing business with you. We are absolute converts.Fondly,Randy and Carol MagalskiStevenson Ranch
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Jay, Britton and Carolyn,Thank you so much for the beautiful pool you have built for us! From the beginning to now you have been wonderful to work with!Happiest of holidays!Jill and Bob
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I wanted to thank you for the excellent job you did on our pool. When we decided we wanted a pool, we knew we wanted something special. A hole in the ground wasn't going to cut it for us. Needless to say, you helped us realize our dream. Not only was the end result exactly what we wanted, but process to get there was enjoyable and pain-free.I talked with a few neighbors that used other contractors for their pool and heard nothing but complaints. When they asked how my experience was with GI Pools, I love saying how painless the process was and how great they are to work with. The work was done on time, on budget, with the highest degree of perfection.I would strongly recommend GI Pools to anyone.Thanks again guys!Darian, Erin, Madeline, and Caroline Shimy
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I apologize ahead of time for not expressing our gratitude sooner for a job well done. The words "well done" of course don't come close to how we feel about our "new" yard and room addition. We are completely ecstatic about our home. Everyday we wonder why we waited so long to do these improvements. We know now why - we had to have the perfect people from the perfect company doing it.Our new room addition is wonderful. We want to especially thank Britton, Ken, Chad, and all the sub contractors for being so professional, courteous, clean, understanding, and flexible. It was always a work in progress and we appreciated the patience and care given us when we had concerns or changes. After living in our new family room a few months now, we truly feel blessed to have had this dream come true so beautifully.As for our new pool - WE LOVE IT!!! We have already enjoyed the spa several times and lately the kids have enjoyed the pool in the hot weather. Again, we thank Britton, Scott, and Hector for their help in giving us a "paradise" to enjoy with our family and friends. The recommendation of Jay McMullen, Allstate Landscaping, was very helpful and contributed to the overall vision of our new backyard.We will be forever grateful that your company took on this huge project and did it in such a timely and efficient manner. We are still astounded, as are people we talk to, that this project only took 4 months. WOW!!! It was well worth the wait.Thank you again and please let us know if a recommendation is ever needed. We highly and willingly recommend your company to all our friends.Ed and Julie King
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JayJust wanted to let you know that over a year later, the decision to go with you guys was the best one I could have made. You stand behind your work and you made the whole process easy. Thanks again for everything....Brian and Julie
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JayWe cant thank you enough for a job well done!We are so pleased with the way our pool turned out.We appreciate your help all along the way. Thanks for always being there to answer questions and troubleshoot. Please pass our thanks on to all of your guys. They were all so polite and professional.All of our neighbors commented on the speed of construction. No one has seen a pool be finished as quickly as you finished ours!We will recommend you to anyone who is looking to get a pool!Happy New YearSincerelyThe Skabelunds
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Dear Jay and Britton,We would like to thank you and your team for the beautiful pool you built in our backyard. From start to finish everything was done in a very professional and timely manner. I would highly recommend GI Construction to anyone who is looking to turn your backyard into a place for your family to enjoy for years to come. Thank you again GI, we really appreciate everything you have done for The Petretti family.Also, thank you to Hector and his team from Blue Jay Construction for an outstanding job!!!!Sincerely,Linda & Rick Petretti
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Dear Jay,You and I have known each other for the past 10 plus years. As you know, I have been blessed with the opportunity to move to the Santa Clarita Valley, after 17 years in the Antelope Valley. With a wife and 4 children, that alone is a victory story however, it was not complete until you and your company turned my backyard into a tropical getaway. This was no easy task with only 24 feet from the back of my house to the fence.Your team’s attention to detail and holding yourself to a higher standard than your customer, (me), is second to none for any service I have ever received. My wife and I will be forever grateful…why, because your work allowed us to make peace with our house and the tiny back yard we were dealt with. THANKS TO G.I./SIGNATURE POOLS…you left your, “Signature”, in our backyard!All is good and we are sincerely thankful for your work performed. We feel that we have increased the value of our home tremendously and no longer have to walk to the community pool!As Chairman of the Board of the Santa Clarita Valley Chamber of Commerce, owner of my own business and of course, your friend, I would have no problem recommending your company to anyone interested in your services. Please consider this letter as a personal recommendation and feel free to show our home to any interested parties who would like to see your work first hand!If there is anything I can do for you in the future, please do not hesitate to call. My father always told me to surround myself with good people and good things will happen to you. Once again, he was right. Thanks!Sincerely,Chris Fall - CEO - Advantage Disposal & Recycling Service
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Less than six months ago we embarked on the construction of our dream backyard. We interviewed most of the pool contractors in the Santa Clarita Valley and most of them told us that we should forget about putting a pool in our backyard. There were access and demolition problems from existing hardscape and frankly most felt that it was too big a job for them to bother with. Just as we were about to shelve the idea of ever having the backyard that we had dreamed of, we were fortunate enough to have found you and the team from G.I. Construction. While acknowledging the challenges that the yard presented, you crafted a plan that delivered a beautiful pool and spa at a reasonable and fair price. Never once did you return with a change in cost, or deviation from the plan. You delivered what you promised and then some. The honesty and integrity of your company is demonstrated in the way you do business everyday.From day one, you and the team you’ve assembled make the entire process of demolition, excavation and construction of the pool, spa, barbecue and outdoor fireplace as easy and stress free as it possibly could have been. I was impressed every step of the way with your employees and subcontractors. Each and everyone we met was extremely professional, courteous and respectful, and each represented your company very well.I can’t say enough about the craftsmanship that Hector and his masonry team demonstrated with all the hardscape. The commitment they showed to every detail was amazing and a real tribute to each and every one of them.My family and I are thrilled with our new dream backyard, and we’re looking forward to many years of enjoyment and relaxation in our own little slice of paradise. Thanks again to you and the entire team at G.I. for all you did to make this a reality.Should you ever need a reference from a satisfied customer, please don’t hesitate to call upon me. I would be happy to talk with any prospective pool customer in the future to relate my experience and to heartily recommend G.I. Construction!Sincerely,Steve and Pixie Schwartz - Northbridge Point, Valencia
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Letters of Recommendation
Jay and BrittonThe following letter is in appreciation for meeting and exceeding our expectations for the pool and spa in our backyard. You were very sensitive not to disrupt my existing improvements, and it was critical to us to have minimal changes to our established outdoor living space. You also preformed on time, in fact ahead of schedule and on budget, which is no small task. The addition of the beautiful pool and spa, has completed our outdoor living room, which is where we will spend the majority of our time, and we thank you for this.Because our house and backyard were already improved, it was a difficult task to work around what existed, without completely tearing up the entire backyard. You worked with us on this and the results speak for itself. Just as important as the end product, the process itself was painless. I appreciated the fact that you clearly outlined the steps for the construction process and that your subcontractors were on time, communicative and courteous. All combined, the process and the end results were enjoyable and simplistic.Lastly, the entire package as a success. Starting with the design process, including materials and finish selections, the excavation and removals, gunite and final flat work and finishes and final inspection, were all outstanding as a final result. We are thrilled with the overall aesthetic and would highly recommend your group to anyone that wants a quality result from quality people.Thanks again for all of your assistance, and we are looking forward to summer, more than ever.Keith HerrenDirector of AcquisitionsLennar Urban Development Group
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When Shari and I looked for a new house in Stevenson Ranch, we looked for a lot where we could build a pool. We found a right-sized lot and spent nearly a year dreaming up ideas about what we wanted.We interviewed many pool contractors in Santa Clarita, and they had their own ideas about what we should build. After hearing all sorts of explanations about how difficult our ideas would be to execute, and about how expensive and unrealistic our ideas were, my wife and I agreed to compromise our dream design, lowered our expectations, and signed a contract with a different pool vendor. After sleeping on it for a night, we cancelled that contract, because it was for a pool we really did not want.Thank goodness we did that, because we found GI Construction! Not only did they build the pool exactly as we wanted it, they did it for about the same ball-park price as the other contractor's plan that was full of so called money-saving compromises. Don't get me wrong, it wasn't cheap, but what GI did for us was deliver the pool of our dreams, at a fair value.The construction process was very satisfying. GI and their sub-contractors showed up when they said they would, and did what they said they would do. The work was of high quality, and the project moved along at a great pace, considering that we were building during the rainy season. The work crews returned each day until the stage they were working on was done. Hector and his masonry guys took a lot of pride in what they did, and they were not satisfied until I was happy. Britton was always available to answer questions address all our questions or concerns as they arose. There are no flakes on this team, believe me. These guys know their business.So, chalk up another satisfied customer for GI Construction. If you are looking to build a pool, you just have to talk to these guys and see their work.Val Shalkevich - Stevenson Ranch
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GI Pools,In a land of pool contractor nightmares, my project was a dream.The only problem GI Pools created for me was their level of service. On all counts, you've been so responsive that now I'm truly spoiled. My expectations for a level of professional service has been raised across the board, thoroughly annoying my auto mechanic, office suppliers, and any other vendor I deal with.Now, unless a vendor meets my new "GI" gold standard of service, they're dust!With appreciation for a job well done,Jordan Crane
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To Everyone at G.I. Pools,The Eidem six pack would like to thank you all for the wonderful creation you made in our back yard. The pool and landscape turned out better than we could have imagined. When people ask us how the process went, we can proudly and honestly say it was flawless, which is a word you don’t hear to often when building a pool. Well, thank you for a flawless job. Our back yard paradise is wonderful.The Eidem six packSaugus, Ca.
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To all the gang at GI ConstructionI wanted take a moment to express my exultation and amazement as I look out upon my backyard and realize that only a few months ago this resplendent work of art was just a parcel of dirt. I cannot say enough about the attention to detail and your companies ability to manifest a idea into a reality. From Carolyn James ability to visualize our ideas and bring them to life and Britton's unwearable commitment to build that idea, my wife and I always felt assured of a magnificent result. There is a phase that states, "You are only as good as your weakest player". Well Jay, you must have a team of all-stars. From Hector at Blue Jay Construction to Scott at GI and everyone in between, my wife and I would like to express our appreciation for all your hard work. It is not often that the final result is more spectacular then anticipated, this is one of those times! We are proud to say that our home has a GI Signature Pool and Spa.Scott & Mila Ostrowsky
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Do you want to have the best pool on your block? Then you need to hire GI Construction. From pool design to completion we now have our dream pool. They are a knowledgeable and reliable pool company. GI Construction is highly recommended by us.Thanks GI - the Fortner FamilyStevenson Ranch - Southern Oaks
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Dear Jay,Rachel and I wanted to take a moment and thank you and Britton for the beautiful job you did on our backyard. Britton and you were extremely professional and understanding. We are very happy with the decision we made in choosing GI Construction. Britton was always in contact with us, and kept up updated as to what was happening next. It was very reassuring to know that you were only a phone call away with any questions that we might have had. I would also like to thank Hector from Blue Jay Masonry. Hector and his crew were amazing. They worked extremely hard and were always willing to accommodate any changes that we wanted to make. I would highly recommend GI Construction to anyone that has plans on building a poolThank youCasey PattonStevenson Ranch
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“Your search is over! After interviewing a dozen pool companies and receiving several bids, Jay was clearly our man. Save yourself the hassle and time of finding the perfect pool guy—Jay is it! He is honest, fair, returns your calls, does what he says he’s going to do, and makes the whole process a joy. As a local resident here for over 40 years, our community is blessed to have such a quality professional to work with. He’s the Nordstrom’s of pools. His service is unmatched; his product is the best; his progressive designs are personalized and cutting edge. Best of all, his personality is warm and friendly; his family and lifestyle are inspiring; his character is above reproach.”–-David White, Ph.D. (Senior Pastor NorthPark Community Church)
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Letters of Recommendation
Jay and Britton,This is overdue but I once again wanted to tell you how happy we are with GI Pools. You guys did a fantastic job with our pool! I’m not sure what aspect of the project we were happiest with… the customer service, the construction process, the manner in which you run your company, the ability to always and I mean always get in touch with either of you, Britton’s ability to always make the customer feel comfortable with each and every step of the build process, and the personal attention you showed Christine and I. I have and will continue to speak highly of GI Pools and would recommend your company without hesitation and with complete confidence.The two of you made this project an enjoyable and painless experience.Thanks again,Steve and ChristineValencia
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Dear Jay,We just wanted to thank you for our beautiful back yard. We absolutely love it! The night we turned on the fog system and pool lights and watched the boys jump up and down with excitement was such a memorable moment. We knew we made the right decision to do a pool. Your level of customer service is that of Nordstrom. You and Hector were awesome and so helpful. Just when we thought the level of service couldn't be any better along came Britton and took it to the next level! You all work so well together and everything was done sooner than the time promised. Thanks again for a wonderful back yard and awesome experience. We will miss having you guys around.Sincerely,Gene and Kelli Bleecker
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Dear Jay,I would like to take this opportunity to express our deepest gratitude on the successful completion of our pool and spa project. Your design was beautiful and the completed project exceeded our expectations. You were professional, courteous and went above and beyond what your contract stated.I would also like to separately express our appreciation to Hector of Road Runner Masonry. He was prompt, professional and catered to our needs. His creativity is outstanding.You have significantly added value and transformed our home.Please feel free to use Steve and I as a reference and recommendation or to show our pool and spa to any prospective clients anytime.Once again, I thank you for all your hard work and dedication to this project.Sincerely,Steve and Rose ChegwinStevenson Ranch
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Letters of Recommendation
My wife and I heartily recommend and endorse G.I. Construction. They built our pool and hardscape (including patio, Barbeque, cement walkways, and front patio and driveway). We found them to be prompt, attentive, timely, and professional. The esthetic nature of the construction was better than we anticipated. We got exactly what we wanted and more. We are pleased, happy, and satisfied. We recommend them to anyone planning a pool. Our project was finished on time and if anything, ahead of time. They continued to follow-up after construction was completed even though we had no problems. It is a real pleasure to be this pleased with a relationship with a contractor. No complaints!Sincerely,Pat and CeCe Robbie
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After interviewing several swimming pool contractors, we chose Jay Julien at GI Construction to build our pool and spa. The construction process was quick and efficient with a lot of emphasis on communication. Jay valued our opinions and work with us to create beautiful pond like fun zone for our five children. We feel we got a great value and could not be happier with our project.Jeff and Shell JensonStevenson Ranch
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"Thank you for the outstanding work you and your teams did on my yard and pool. As you have experienced both my wife and I are, what you might call, "active participants" in the whole design and construction process. Researchers by trade and by nature we like to understand the entire process of a project such as this. I appreciate not only your eagerness to share your knowledge but your willingness to open up your vast wealth of resources to us. Everyone working on the project was top notch and did their best to not only accommodate our desires but exceed them. I've worked with many contractors but you are one of the top few that I have been exposed to and by far the best pool contractor that I've met. Your honesty, attention to detail and desire to over deliver were very much appreciated. You consistently met or exceeded your own time schedule and as promised we were swimming by Labor Day.Your brother, Brit, was a huge help to us. When a previously planned week long trip took us away from the project during a critical time of construction, Brit took care of things for us and gave us regular updates.Hector and his team are probably the best masons in all of Santa Clarita. He is truly an artist and I appreciated his attention to detail and schedule.While this was a huge investment for us we felt comfortable throughout the entire process and are now enjoying our new pool and spa. Thank you for all your hard work."Sincerely,David and Julie WatsonWestridge, Valencia
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Jay,Debbie and I wanted to take the time to thank you and Britton for everything you've done. You both surprised me with you professionalism and timely scheduling. We've had heard several nightmare stories regarding pool contractors in Santa Clarita. Having referred 3 or 4 friends to you already, that's says it all. GI is not like any other contractor I have worked with. Their service is unbelievable. I don't know if you remember that on April 1, you promised me we'd be swimming on July 1. I filled my pool on June 29th and was swimming on the 1st of July, Just as you promised. The fact you did such a great job on the complete yard goes without saying. Deb and I were most impressed with your professionalism. Our ability to reach you or Britton anytime of the day or night was appreciated. If you ever would like to use me as a reference, please don't hesitate to have any of your clients contact me or you can just bring them by.Thanks again.Randy SredenStevenson Ranch - Southern Oaks
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Letters of Recommendation
GI Construction built our pool for us earlier this year and we are extremely happy with their work. Unlike many other contractors, Jay listened to us and always kept us updated.He is very professional and helped us through the whole process of building a pool and getting it through inspection. Not only did we feel that he was looking out for our best interests, but he was always available by phone.We highly recommend GI Construction for any pool being built. It was a pleasure to work with Jay -- we love him and our pool!Kanalz FamilyValencia
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Without hesitation I would recommend the GI Construction Company for the design and construction of your swimming pool. The entire construction experience was remarkably quick and professional. Our quoted time line was three months start to finish. Our pool was complete and we were swimming in half that time. Thanks for a terrific job!George and Darlene AlonsoStevenson Ranch
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I am writing this letter to express my sincere and heart felt appreciation for the “effort beyond satisfaction” experience that we have had with your company and the whole construction process of building our pool. Your initiative to make special arrangements to facilitate my son’s special needs is one of the most burden lightening experiences that we have had with anyone that we have come into contact with. To have someone take at face value our extraordinary concerns and needs and make rapid accommodations to facilitate them, was well beyond our expectations and a tremendous stress relief from our family.Even with “our” schedule slowing the construction process by a few weeks, you still beat your estimated completion time by a month. This too accommodated our special circumstances.I cannot state enough what an exemplary professional attitude and response your company and all of your associates (subcontractors) maintained throughout the process, and more importantly continue to maintain. I know that this was a team effort so please share with all of your team my sincere and heart felt appreciation. I recognize that they all chipped in beyond their routine schedules.I can’t help but think that there should be a “gi” emblem on my pool somewhere because of the great pride and artistry that went into the whole project. When your company becomes really famous we may have to do a retrofit otherwise, no one will believe that the pool is “authentic”.With warmest regards,Troy S. BarryStevenson Ranch
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Letters of Recommendation
Jay,Beginning with you from the start you were so nice, honest, down to earth and to the point. There were no “surprises” in change of price or anything from you or your whole crew. Everyone was so nice, respectful, hardworking, and took pride in the quality of workmanship on the job to every detail there was. You were done quicker than scheduled which was amazing given it was not a long process anyways. It was nice to see the crew once they started, they were here till they finished. And everyday there was progress. We felt you all cared about every detail done as much as we did. We have never met a contractor like you! We are extremely impressed from start to finish and absolutely love our pool! Thank you and to your whole crew for a absolutely beautiful yard!!Greg and Kristyn LaneWestridge, Valencia
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Letters of Recommendation
Jay,I wanted to take a moment to thank you for an outstanding experience. Having heard some disheartening stories about swimming pool companies in the valley and meeting with various contractors, it became very clear that Great Improvements was the team for us. You saw our vision and more importantly conveyed to us how it was going to get done efficiently. Your professionalism, timeliness, and cleanliness was extraordinary as was every individual that makes up the Great Improvement team. Thank you again for helping us build our dream backyard!Jason AltzmanWestridge Estates, Valencia
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Dear Jay,Just a quick note to tell you how thrilled my wife and I are with our new pool and all that goes with it!!It is testament to your professionalism and integrity the project was not only completed on time, (just as you said!), but you were with us every step of the way—from design through construction to final inspection. If we had a question, you called us right back.In this day n’ age of fly-by-night contractors who vanish with money. Leave promises unfulfilled and don’t return calls, you and your company are a breath of fresh air.In fact, I’ve recommended GI Construction to no less than six of my neighbors in Oakmont at Westridge Estates!!All The BestTony Potts/HomeownerOakmont at Westridge Estates, Valencia
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Letters of Recommendation
Wow! We are so impressed with the service and quality that you have offered us. Our pool came out absolutely gorgeous and our experience far surpassed our expectations and we have high expectations.Since this was our first pool project we did not know what to expect. All we heard were horror stories yet that was exactly the opposite of what we received. It was always comforting to know that when we had any questions you & Britton were always available to answer them. Britton was at our house everyday during the construction of the pool and his attention to detail made us feel even more secure in our decision to go with your company. We even added ‘new’ concepts to our pool during its construction and Britton graciously and diligently made our dream a reality. This is exactly what our backyard has become to us… a dream that has become a reality. And… it was done ahead of schedule. So thank you both (& Hector) from the bottom of our hearts.I constantly recommend your company to everyone I know who is shopping for a pool company and I will continue to do so. If anyone ever wants to come see the pool my door (& side gate) is always open. Please make yourself at home!With Sincere AppreciationAnn & Howie SarmientoStevenson Ranch
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We want to thank you for the excellent, professional job you did for us on our new pool and spa. We could not be happier with the quality, design, and function of the work you did for us. We love it!Friends who had their pool done by G.I. Construction referred us to you, and we know of two other friends who are now having pools built by you. We know this spring has been a very busy season for pool building. Though another company was ready to dig the next day, we were all willing to wait a few weeks for you to do the job, knowing the finished product you offered was what we were looking for.We had another company build a pool for us a few years ago, and our experience with you far exceeds what we received from them in quality, communication, design, and features. Nearly every call to you was answered immediately, and if we left a message, you always returned calls promptly. We also appreciate that you want to use the best equipment, rather than cut costs at the expense of satisfaction with the finished pool. Your masonry crew was outstanding, showing meticulous attention to detail and doing the job right. We have an unusual back yard, and you've taken a design challenge and turned it into a masterpiece.Again, we can't thank you enough. This has been a thoroughly enjoyable experience, and we look forward to years of enjoyment. Please feel free to urge people to call us or come by to see your work.Respectfully,Jack & Julie WinkleCanyon Country
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We want to thank the GI Construction team for our beautiful pool and backyard. We spent considerable time interviewing contractors and doing research for our backyard project. Jay, Britton and Hector have an excellent reputation.Our choice paid off when a poorly timed rainstorm made a mess of things. Where some contractors might have walked away, the GI team didn't skip a beat. In fact, our pool was finished ahead of schedule.We rarely called Britton since he was here nearly every day making helpful suggestions. We also want to thank Jay McMullen of Allstate Landscaping for doing a fantastic job turning stone and concrete into the backyard oasis we always dreamed about. We look forward to referring our friends and neighbors to GI Construction.Todd and Jeanne EnsingValencia
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Jay and Britton,After reviewing proposals from a number of different contractors, we choose GI Construction to build our pool and spa because we felt that GI Construction projected a very professional attitude with a high regard for attention to the details we were most interested in. We were very anxious to have our pool completed as soon as possible and we were very pleasantly surprised that you finished ahead of schedule. One of our neighbors who used a different company, started construction on their pool before you started on ours. As of this writing, they are still in construction. All of the subcontractors you sent were very courteous and most importantly, took the time to clean up after themselves. Numerous times in the past with other contractors we've been disappointed in the mess left behind. We'd especially like to say a special thank you to Hector and his talented crew for all the beautiful masonry work.Ron and Kathy BondStonecrest, Santa Clarita
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To the G.I. Team,Thank you for making the process of building our pool such a good experience. We placed a very challenging project on your shoulders and are delighted with the results. Thank you for really caring about what we wanted and taking the time to always talk with us about any issue no matter how small. The timely manner in which you always returned our calls was much appreciated. You were the company able to see our vision and with Hector's crew of artistically skilled masons have given us a backyard paradise.Don and Carolyn StrametzSouthern Oaks, Stevenson Ranch
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Letters of Recommendation
Jay,We just wanted to let you know how much we appreciate all you have done in putting in our backyard. We could not be happier with the final product or with the process in getting to this point. Everyone on the project was completely professional and yet also very personable. We enjoyed having your team in our yard. We obviously made a number of changes as the project progressed and your team seamlessly implemented the changes in a very timely manner. Probably the most important thing for me was your personal integrity. Not only were you always true to your word, as we made changes I felt you did them not just at a reasonable price, but you continued, as when you bid the project, to provide us the best price possible. Also special thanks to Britton, Ken, Carolyn and Hector. Everything turned out great thanks to all your team’s hard work. Simply put, we enjoyed working with everyone and would not look to anyone else for future projects – hopefully you do long distance work if we ever move far away.Sincerely,Bob, Lisa, Kyra and Austin
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After twelve years of talking about putting a pool in our yard, we finally decided to take the plunge. We had talked to many people that had pools and kept hearing that GI Pools was the contractor to use. They were right!!Having worked with many contractors that I had to chase to get my job completed, I was apprehensive about such a big job. After meeting with Jay for the initial sales meeting, we immediately felt comfortable. Here was a contractor with a business ethic that a lot of companies should learn from. We set up a meeting with his Designer, Carolyn, to help us realize our dream. Carolyn was great to work with, very knowledgeable and patient.Working with Britton to build the pool turned out to be a no hassle event that processed along just as he said it would. In fact, we were surprised how fast it went.After the pool shell was completed, I was introduced to Hector, from Blue-Jay Construction. They had come highly recommended from GI as an independent contractor. You’ll never meet a bunch of more accommodating people from a contractor. Peppi is awesome, and always there to answer your questions! If there was something that didn’t look right, their attitude was always ‘No Problem” we’ll take care of it. And they did. They are creative, fast, and clean. Their level of expertise is impressive. If I ever put in another pool, I know these will be the people I call again.Thanks!The Quinn Family
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Thank you so much!We are really enjoying the benefits of a job well done.The pool looks great.Monica
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Here is a quick note to thank you for a great job on our loft. A loft is something we had thought about for a few years but had never done because we just couldn't find a company we could trust. After having our pool completed by GI Pools and being very pleased with the outcome, we decided GI Construction was the right company. I am so glad we finally made the decision. The construction process was easier than I thought it would be. All of the different crews were very professional and Ken did a great job keeping things going. His scheduling was excellent allowing our loft to be completed in record time.Thank you for our new playroom and especially to Ken for a fantastic job!Sincerely,Rich & Stacy Kepplinger
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I apologize ahead of time for not expressing our gratitude sooner for a job well done. The words "well done" of course don't come close to how we feel about our "new" yard and room addition. We are completely ecstatic about our home. Everyday we wonder why we waited so long to do these improvements. We know now why - we had to have the perfect people from the perfect company doing it.Our new room addition is wonderful. We want to especially thank Britton, Ken, and all the sub contractors for being so professional, courteous, clean, understanding, and flexible. It was always a work in progress and we appreciated the patience and care given us when we had concerns or changes. After living in our new family room a few months now, we truly feel blessed to have had this dream come true so beautifully.As for our new pool - WE LOVE IT!!! We have already enjoyed the spa several times and lately the kids have enjoyed the pool in the hot weather. Again, we thank Britton, Scott, and Hector for their help in giving us a "paradise" to enjoy with our family and friends. The recommendation of Jay McMullen, Allstate Landscaping, was very helpful and contributed to the overall vision of our new backyard.We will be forever grateful that your company took on this huge project and did it in such a timely and efficient manner. We are still astounded, as are people we talk to, that this project only took 4 months. WOW!!! It was well worth the wait.Thank you again and please let us know if a recommendation is ever needed. We highly and willingly recommend your company to all our friends.Sincerely,Ed and Julie King
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This letter is in reference to Great Improvements Contractors and its incredible team.I cannot BEGIN to say how happy we are with the work that Jay and Britton Julien did while building our 260 sq. ft room in our house.In an industry full of people who are unreliable and indifferent, this company surely stands out in its excellence, integrity and wonderful customer care. Having had a terrible experience with a general contractor several years ago, my husband and I were both scared, to say the least, when we had to hire a contractor to do this job. From the very beginning, Jay came in and made us feel that we were in good hands. When he said he was going to do something, he did it. He and his team did outstanding work and he is a man of his word—again, something that we have learned (the hard way) not to take for granted in this industry.We would like to also reserve our highest praises for Jay’s brother, Britton, who was the foreman on our job. Britton was there when he said he would be. We were out of town when the job began and we felt totally comfortable knowing that Britton was in charge. We were also amazed at how CLEAN they were while doing the job. Everything was protected—the floors, furniture, etc. Additionally, we were amazed at how little dust there was! There was little, if no clean-up after they left.Britton came through on everything we asked for and he was an absolute delight to work with. When we wanted to make changes or additions, they were done with no problem. Additionally, Britton went out of his way to constantly ensure that we were happy and satisfied. He has our complete trust and appreciation for the work that he and his team did. We felt like we were his only customer. The work is beautiful. We would recommend this company again in a heartbeat. We would also be happy to serve as a reference to any potential customers who wish to see their work and/or has additional questions. Contractors just don’t get any better than this!Sincerely,Cathi and Mark FranklinValencia, CA
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This letter is in regards to Mr. Jay Julien, General Contractor for Great Improvements:Jay recently completed a 156 square foot loft upstairs at my home in Stevenson Ranch in the Santa Clarita Valley which throughout the planning and building process went efficiently and favorably without any glitches or major problems due to Jay's vigilance and attention to details.................. CLICK HERE to view the actual letter in its entirety.Eric Fernandez, M.D.Stevenson Ranch, California
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As a growing Family, we needed additional space and decided to add a loft to our home. After contracting Jay Julien of Great Improvements, we were impresses at how quickly they got on the job and how professional they where about the whole procedure. Great Improvements was very respectful of our home and family time as they worked quickly and around our schedule as to not inconvenience us. They were very willing to make modifications along the way so that we were perfectly satisfied with the results. Our loft turned out perfect and we highly recommend Great Improvements for any home improvement work because of their professional and personal touch. Jeff & Shell JensenStevenson Ranch
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Dear Ken,We wanted to thank you for a job well done! You were honest and up-front with us about every little detail from the get go, and the end result is above and beyond what we had imagined! The final project is absolutely flawless, and we cannot even tell the loft was not part of the original house, just as you promised.The process was smooth, on time, on budget, and very clean given what was happening to our house. The best part is the fact that you completed it within 3 weeks and we now have an incredible kids playroom!We will of course recommend Great Improvements to our friends and neighbors, and will call upon you again someday to build our next loft (or pool in the next house).Thanks again for everything.Sincerely,Christopher and Amanda Coye